Returns & Exchanges

RETURNS & EXCHANGES POLICY

We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :

• All items must be in their original packaging with product tags intact
• All items must be unworn, unused, unwashed and in its original condition
• Footwear should have no scuff marks on its outsole
• Originals receipts would need to be included

If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns would need to be raised within 10 days of the invoice, and 20 days for overseas orders. All requests for returns however, would need to be strictly made online at mirrim.com.au for both local and overseas deliveries.

2. EXCHANGES

2.1 You will need to bring along your original invoice together with the item(s) in its original condition and packaging to our store.

3. EXCHANGES & RETURNS ONLINE

3.1 You will need to include your original invoice together with the item(s) in its original condition and packaging.

3.2 All returns and exchanges made via our contact page at mirrim.com.au would need to be shipped to :

9/33 Elizabeth Street, Wetherill Park 2164 NSW

Tel: 0431 551 311 / 0435 744 740

4. OTHER TERMS & CONDITIONS

4.1 All items that are returned and exchanged, can only be made once.

4.2 We reserve the right and full discretion to disqualify you from enjoying free returns if the subsequent item(s) for return or exchange are of the same item(s) as a previous order

4.3 Our returns and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.

5. REPAIR POLICY

We offer repair services for all our products. Kindly visit us at any of our shop for more information or contact us at info@mirrim.com.au